Kraken Exchange


Kraken has cemented its position among cryptocurrency exchanges over the past decade. Established in 2011 by Jesse Powell, it is one of the pioneering platforms for trading digital currencies. Kraken’s strength lies in its wide range of cryptocurrencies and trading modalities, covering traditional spot markets as well as derivative options such as futures and margin trading.


Kraken has built its reputation on the cornerstones of security and reliability. The exchange’s diversity and depth make it an excellent choice for investors of all levels. While it does not offer the fastest trading platforms or the lowest trading fees in the market, its high level of security and extensive service offerings compensate for these shortcomings. It’s important to note that the significance of fast platforms and low fees varies according to investors’ strategies and needs, and Kraken serves best those who value security and comprehensive trading opportunities.

cryptocurrency exchange Kraken


Security is one of Kraken’s key selling points. The exchange uses two-factor authentication (2FA), which is a standard yet essential security measure in all financial platforms today. Additionally, its offline storage of critical assets, or “cold storage,” minimizes the risk of asset loss in potential data breaches. Kraken’s decentralized infrastructure adds an extra layer of security, protecting the platform from single points of failure that can lead to data loss or service interruptions.


This security philosophy has served Kraken well, as, unlike many other platforms, it has avoided significant security breaches throughout its operation. This has reassured investors and solidified Kraken’s position as a trustworthy option for trading digital assets. Nevertheless, it’s important to remember that risks always exist in the digital world, and investors must continuously update their security knowledge and remain vigilant against new threats.


Kraken’s trading platform offers a variety of options that cater to the needs of different investors. Experienced investors particularly value Kraken’s advanced trading tools, such as detailed analytics tools that allow for in-depth market analysis and informed decision-making. The exchange’s futures and margin trading options provide means to leverage market price fluctuations, which can significantly increase profit potential but also raise the investor’s risk.


On the other hand, Kraken’s interface may be challenging for new users who are not accustomed to the complexities of cryptocurrency trading. This could pose a barrier to fully leveraging the platform’s potential. While the trading fees are not always the lowest available, they are competitive and correspond to the quality and safety of the services provided.


Kraken is thus a versatile and secure option for cryptocurrency trading, particularly for those who value in-depth trading tools and high security levels. Its continually updated services and user-friendly features make it an attractive option for both beginners and experienced market participants, despite not offering the lowest trading fees or the fastest trading platforms.

Customer Support:

Kraken’s customer support is one of its distinguishing factors in the crypto markets. Offering comprehensive and extensive support services, Kraken aims to ensure that users can get help at any time of the day. The availability of customer support 24/7 through live chat, email, and social media channels is a critical element that guarantees users quick and effective responses to their inquiries. This is especially important in an industry where market conditions can change rapidly and investors may require immediate support for their trading decisions.


Kraken’s FAQ section and knowledge base provide in-depth information and guidance covering a wide range of topics from cryptocurrency trading to general security practices. These resources are invaluable, especially for new investors who are trying to understand the complexities of the markets and develop their trading skills. While Kraken’s support services are generally excellent, it is important to note reports from user experiences that mention slow response times during peak periods. This can be challenging when users need quick help in critical situations.

Kraken Exchange Pros and Cons

Pros of Kraken:


  • Security and reliability: Kraken’s long history and good reputation in the area of security make it a reliable option for investors.
  • Trading options: A wide range of trading modes, including derivatives and margin trading, provides investors with flexibility in implementing their strategies.
  • Customer support: Multilingual support, including support in Finnish, helps a broad user base receive the help they need in their native language.
  • Resources for new users: Comprehensive educational materials and guidance articles help new users get started and understand the markets better.

Cons of Kraken:


  • Complex user interface: The platform’s interface can be challenging for new investors, which can slow their adaptation to cryptocurrency trading.
  • Trading fees: While competitive, fees can be higher compared to some competitors, especially for smaller trading amounts.
  • Limited liquidity on some markets: Certain market pairs and trading platforms may suffer from a lack of liquidity, which can affect trading.



Kraken is an experienced and respected player among cryptocurrency exchanges, offering investors a wide range of services and high-level security. Its diverse trading options and proactive, multilingual customer support make it a reliable choice for both novice and experienced investors. While Kraken’s interface may require some acclimatization and its trading fees are not always the lowest, its comprehensive instructions and support resources provide valuable assistance to users.


However, we recommend comparing Kraken with other exchanges, such as, which may offer more competitive fees and simpler interfaces, especially for those seeking more beginner-friendly options.